European Passengers' Federation


The European Passengers’ Federation (EPF) is the federation of all major passenger organisations throughout Europe. EPF is an international non-profit organisation under Belgian law and has 35 member associations covering 20 European countries. EPF’s mission is to achieve comprehensive passenger rights throughout Europe and effective multi-modal travel by conducting research, holding conferences and working constructively with the transport industry and decision-makers. EPF has a multi-modal focus and sees passenger travel as an end-to-end journey. EPF is able to draw on an extensive, EU-wide network of passengers and passengers’ experts through its member organisations.

Role in the project

EPF will be the link with PT users associations across Europe and will bring their perspective to the project in all Work Packages, with particular reference to engagement (incl. focus groups and workshops) and dissemination.



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